Electronic Refund Management (eRM) is an online tool that can help simplify your overpayment reconciliation and related processes. Providers are encouraged to sign up for an eRM Webinar to view a live demonstration of the eRM system. Four eRM Webinar session dates are available in July: July 7, July 14, July 21 and July 28.

Questions? Need assistance? E-mail us at eRM@bcbsil.com.