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Online Transaction Tip Sheets

Online administrative transactions can help streamline your workflow by providing fast and secure access to member information. BCBSIL has prepared some tip sheets to help you navigate real-time requests for eligibility and benefits, electronic health records and enhanced claims status information.

Eligibility and Benefits Requests

Use the tip sheet for Professional providers  or the tip sheet for Facility providers  for instructions on what data combination to select to receive the type of benefit needed, regardless of which vendor portal you use.

Electronic Health Records via Availity®

The Availity CareProfile® (ACP) tool is available now to registered Availity  users. For features and instructions, refer to the ACP tip sheet .

Enhanced Claim Status Requests via Availity

The Claim Research Tool (CRT) is available now to registered Availity  users. For information on how to access and utilize this tool, refer to the CRT tip sheet .


Availity is a registered trademark of Availity, L.L.C., an independent third-party vendor. Availity is solely responsible for all of its products and services, including CareProfile.


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