Product/Services |
Description |
Phone Number |
Provider Telecommunication Center (PTC) |
| |
Blue Cross (Hospital) |
(800) 972-8088 |
Blue Shield (Physician) |
(800) 972-8088 |
Fax Number for CPT Code Allowances |
(618) 997-9480 |
|
BlueCard Eligibility and Benefits |
| |
Eligibility and Benefits |
(800) 676-BLUE (2583) |
|
|
| |
Inquiries |
(312) 653-7433
or (800) 582-3392 |
Inquiry Fax |
(312) 240-0381
or (312) 938-6463 |
Referral Fax Number |
(800) 852-1360 |
MSA:Medical/Surgical
Precertification |
(800) 232-3476 |
MSA:Mental Health &
Chemical Dependency |
(800) 232-3476 |
MSA:Utilization Management
Fax Number |
(800) 385-9125 |
MSA:UM Concurrent review Fax Number |
(312) 938-8070
|
|
|
|
| |
Customer Service/ Membership/Benefits
|
(800) 972-8088
|
Mental Health & Chemical Dependency |
(800) 346-3986 |
|
|
|
| |
PreDent |
(800) 367-6401 |
DentaCap |
(800) 942-9085
or Contact your PSR |
|
|
Medical Service Advisory (MSA) Precertification, Utilization Management (UM) and Concurrent Review |
| |
MSA General Number |
(800) 572-3089 |
BlueAdvantage - Medical/ Surgical |
(800) 232-7108 |
BlueAdvantage - Mental Health & Chemical Dependency |
(800) 851-7498 |
Community Participating Option (CPO) |
(800) 610-0789 |
Federal Employee Program (FEP) - Medical/ Surgical |
(800) 227-6591 |
Illinois Comprehensive Health Insurance Plan (ICHIP) |
(800) 232-6179 |
BlueChoice - Medical/ Surgical |
(800) 232-3476 |
BlueChoice - Mental Health & Chemical Dependency |
(800) 851-7498 |
|
|
|
| |
General Number |
(800) 972-8382 |
|
|
|
|
| |
General Number |
(800) 538-8833 |
|
|
Electronic Commerce (E-Commerce) Center |
| |
General Number |
(800) 746-4614 |
|
|
|
| |
NDAS Online Help Desk |
(630) 916-3200 |
|
|
|
| |
General Number |
(877) 732-5633 (RealMed) |
|
|
|
| |
General Number |
(312) 938-7330 |
|
|
|
| |
General Number |
(800) 621-7584
ext. 31010 |
|
|
Network Operations (Provider Practice Updates)
|
| |
Fax Number |
(312) 540-8609 |
|
|
|
| |
Fax Number |
(312) 856-1946 |
|
|
|
| |
General Number |
(800) 746-4614 |
|
|
|
| |
General Number |
(877) 272-9741 |
| |
|
