Individual & Family:

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Send us a question or request more information by reaching out to the Blue Cross and Blue Shield of Illinois (BCBSIL) customer service team. We're here to help you get a health plan for yourself or family.

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Please select the product you are interested in: Individual and Family Products Medicare Plan Options (Medicare Advantage, Medicare Supplement, Part D)

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Sales Questions and Additional Plan Information:
1-866-514-8044

Calls may or may not be answered inside the United States.

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT

Customer Service:
1-800-538-8833

Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.