Blue Cross and Blue Shield of IL, MT, NM, OK and TX National Accounts Digital Accessibility Statement
Our Mission
To increase access to quality, affordable health care across the communities we serve.
Our Purpose
To do everything in our power to stand with our members in sickness and in health.
Our Commitment
At National Accounts, we stand with all our members, especially those with disabilities. We are committed to creating web content and digital tools that are accessible to everyone.
To promote accessibility on our websites, we:
- Follow WCAG 2.1 AA
standards and the World Wide Web Consortium’s recommendations for web content - Work closely with disability organizations so that our efforts are guided by lived experience
- Create content that is easy to read and understand for people with visual or cognitive impairments
- Use reflow technology, standard contrast ratios, alt-text, and other methods to help people with visual impairments or who use assistive technology
- Provide captions and transcripts for video and audio media
- Ensure a consistent approach for the user experience
To promote accessibility within Prymsa BCBS, we:
- Use our In-Abled Business Resource Group to create an inclusive environment for those with disabilities
- Give our employees tools to help them do their best work, including:
- Video conferencing with auto-captions and high-contrast visuals
- Email and instant messaging with speech-to-text, text reading playback, and auto-prompts for accessible replies
- Screen-reader functions for internal digital content
Contact Us:
National Accounts is dedicated to inclusion and respect for those with disabilities. We welcome any feedback.
Online:
Please email Digital_Accessibility@nationalaccounts.com to provide feedback about our web content.
Mail:
Blue Cross and Blue Shield of IL, MT, NM, OK and TX National Accounts
Digital Accessibility Program Manager
300 East Randolph Street
Chicago, Illinois 60601-5099
1.0-2023
Last Updated: October 30, 2023