WHO
WE ARE

We believe health care should be accessible, and that the health care system should deliver safe, high-quality care; eliminate inefficient spending; and encourage and reward actions that doctors take to improve outcomes and that individuals take to improve their own health.

For nearly 90 years our combined health plans, Blue Cross Blue Shield of Illinois, Montana, Oklahoma, New Mexico and Texas, have led the industry by supporting the unique needs of our customers. We know that integrating medical, pharmacy and behavioral health benefits coordinates care for optimal outcomes that also lowers costs for our members. By coordinating analytics, predictive modeling and holistic care management, our integrated concierge and care management solutions combine high-touch advocacy and clinical innovation that influence behavior change, overcome barriers to getting care and maximize positive health outcomes.

However, we recognize that not all employers are the same and that there is a market demand for options that enable more pathways to achieve your business objectives. We’ve invested in expanding our delivery model capabilities to offer the right fit for each customer in a nimble and flexible manner. We strive to improve the health and wellbeing of your employees and their families, while keeping costs for all affordable. We do this by offering flexible benefit offerings that combine high-touch and high-tech features, and most of all, the ability to listen, learn and continuously improve.

Our commitment is to earn your confidence as trusted partner in health. We are here for you. Our customers — employers and the individuals we help you care for. We are your national partner, and our focus is simple: You.

The Largest Customer-Owned Insurer
We are part of the country’s largest customer-owned health services company, harnessing the scale and capabilities of our regional Blue Cross and Blue Shield plans and associated businesses, delivering for more than 18.6 million members nationwide. As a non-investor-owned company, we take a measured, long-term approach to providing value to our stakeholders, focusing on our members and their needs. We have an exceptional capability to invest directly in solutions that benefit our customers and members. This is a substantial differentiator as the valuation and financing environment continues to become more challenging. We focus on customer needs, not shareholder expectations.

National Account Expertise
As market dynamics evolve, we are committed to the enrichment of our customers’ employee benefits programs, by leveraging the depth of our account management expertise and providing the level of flexibility needed for each customer’s size and complexity. Our enhanced delivery models, comprehensive suite of products and services, strong financial standing and market-leading service uniquely position us to accomplish these objectives. Our commitment to be the health coverage partner of choice is stronger than ever.

Commitment to Inclusion
To reflect the communities we serve, a key priority to our continued success is ensuring we have inclusive workforce. We acknowledge, respect and celebrate diverse experiences and perspectives. It's embedded in how we treat our employees and everyone we interact with. We are intentional about maximizing procurement opportunities for diverse companies, recognizing the positive economic impact for the communities we serve. Simply put, people matter, and we are the conduit to opportunities for our employees, members, customers, vendors and communities.