February 21, 2023
If you provide care and services to any of our Blue Cross Community Health PlansSM (BCCHP) or Blue Cross Community MMAI (Medicare-Medicaid Plan)SM members, it’s time to switch to electronic claim filing, if you haven’t done so already.
As we informed you previously, the last date of service to submit BCCHP and MMAI paper claims that don’t require attachments for processing was Dec. 31, 2022.
Effective for dates of service on or after Jan. 1, 2023, Blue Cross and Blue Shield of Illinois (BCBSIL) requires electronic submission of BCCHP and MMAI claims that don’t require an attachment for processing. This change aligns with the Illinois Department of Healthcare and Family Services (HFS) transition toward paperless claim filing last year, as outlined in this HFS provider notice from November 2021.
Electronic claim filing offers greater security and accuracy of data, with faster processing and payment. Refer to our Claim Submission page for tips on how to get started with electronic claim filing. Also see the Electronic Commerce page for an overview of other electronic options, and visit the Webinars and Workshops page to sign up for a webinar. All of our trainings emphasize using electronic options before, during and after the claim submission process.