BCCHPSM and MMAI Member Claims Must Be Submitted Electronically, Beginning Jan. 1, 2023

September 30, 2022

If you provide care and services to any of our Blue Cross Community Health PlansSM (BCCHP) or Blue Cross Community MMAI (Medicare-Medicaid Plan)SM members, it’s time to switch to electronic claim filing, if you haven’t done so already. The last date of service to submit paper claims for BCCHP and MMAI members is Dec. 31, 2022.

Effective Jan. 1, 2023, Blue Cross and Blue Shield of Illinois (BCBSIL) will require electronic submission of all claims for services provided to BCCHP and MMAI members. This change aligns with the Illinois Department of Healthcare and Family Services (HFS) transition toward paperless claim filing last year, as outlined in this provider notice from November 2021. 

Electronic claim filing offers greater security and accuracy of data, with faster processing and payment. Refer to our Claim Submission page for tips on how to get started with electronic claim filing. Also see the Electronic Commerce page for an overview of other electronic options and visit the Webinars and Workshops page to sign up for a webinar. All of our trainings emphasize using electronic options before, during and after the claim submission process.