This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-203-3765.
We want you to live your healthiest life. We know it can be hard to find the time. That’s why your health benefits include tools that can help you get healthier on your own schedule.
Work on your wellbeing goals from a simple dashboard by logging in to Blue Access for MembersSM. Go ahead and take your first step toward a healthier you!
You have resources to help you with conditions such as asthma, diabetes and stress.
Plan to move more and get stronger by joining the Fitness Program1. The program gives you access to a nationwide network of fitness locations.
Hinge Health is a coach-led digital program for those suffering with chronic back, knee, or hip pain. The program is covered as part of your benefits.
The Well onTarget portal and mobile app can help you manage your health conditions and reach your wellness goals – all in one place.
Pregnancy can bring up new feelings, questions and changes in your health. The maternity program includes:
Learn more about Women's and Family Health
You can also access more tools to help you have a healthy pregnancy through Well onTarget.
Wondr is a weekly, self-paced, online program that teaches you how to lose weight and improve your health without giving up your favorite foods.
Your health plan includes support for you and your covered family members from a Blue Cross and Blue Shield (BCBSIL) health advisor – a nurse or other professional. This extra help is available at no added cost to you. If you get a call from a health advisor, we’re calling to help you take care of your health. Please answer or call us back.
BCBSIL may call to help you:
You may need to preauthorize certain covered health services to ensure you avoid unexpected costs. Preauthorization means that you need to get approval from your health insurance before you can have certain health services performed. This is important to know before you get these services, so we can help you avoid higher costs.
Usually, your network provider will take care of this before the service is performed. But it’s best to confirm for yourself.
You may call the number on the back of your member ID card before you get care.
Or you may check your benefit booklet for a full list of services that require preauthorization. You can find it by logging in to Blue Access for Members℠.
1 The Fitness Program is provided by Tivity Health™ Services, LLC, an independent contractor which administers the Prime® Network of fitness centers. The Prime Network is made up of independently-owned and managed fitness centers. Prime is a registered trademark of Tivity Health, Inc. Tivity Health is a trademark of Tivity Health, Inc. The enrollment fee and monthly fee are per member. Taxes may apply. Individuals must be at least 18 years old to purchase a membership.
2 24/7 Nurseline is available to members. For medical emergencies, call 911. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.