How to Contact Home Care Ombudsman
The Illinois Home Care Ombudsman Program helps protect and promote the rights of people who live in nursing homes and other long-term care settings. It also helps solve problems between these settings and residents or their families.
Call: 1-800-252-8966
TTY: 1-888-206-1327
Write: Home Care Ombudsman Program
Illinois Department on Aging
One Natural Resources Way, Suite 100
Springfield, IL 62702-1271
Email: HCOProgram@illinois.gov