Tools and Resources 

Blue Access for Members^SM

Blue Access for Members is the gateway to even more wellness resources available only to BCBSIL members. Register or log in today to: 

• Check the status of a claim
• Find a doctor, hospital, or urgent care center
• Request new ID cards or print temporary ID cards
• View benefit highlights
• Choose paperless Explanation of Benefits (EOB) claim statements

Medicare Forms and Documents 

Find Medicare Advantage, prescription drug, and other forms you need to help you manage your Medicare plan. This is a comprehensive list and may not apply to your specific Medicare plan.

Member Services 

City of Chicago customer service number for MAPD: 1-866-390-4276

Get your questions answered at your convenience: 

• Available by phone 
  • September 1 – January 31 - daily, 8:00 a.m. to 9:00 p.m. CT
  • February 1 – August 30 - Monday through Friday, 8:00 a.m. to 8:00 p.m. local time.
  • Alternate technologies (for example, voicemail) will be used on weekends and holidays.