This page may have documents that can’t be read by screen reader software. For help with these documents, please call the number on the back of your member ID card.

Language Assistance

Web and Mobile Tools

Our innovative web-based tools and apps make it easier to get the most out of your health insurance plan.

Blue Access for MembersSM

BAM is the gateway to even more wellness resources available only to Blue Cross and Blue Shield of Illinois members. Register or log in today to:

  • Check the status of a claim
  • Find a doctor, hospital, or urgent care center
  • Estimate the cost procedures, treatments, and tests
  • Request new ID cards or print temporary ID cards
  • View benefit highlights
  • Choose paperless Explanation of Benefits (EOB) claim statements
  • Sign up to receive text messages

Download our Suite of Smartphone Apps

Download one of our free apps:

  • BCBSIL — Access all our mobile websites and services in one convenient place.
  • Centered — Manage daily life stress and work toward being “centered”.
  • Healthy Family — View recommended screenings and vaccinations, set reminders for tests that are needed, and more.

Member Services

Accolade is your single point of contact to help answer all of your health and benefit questions. Get the answers you need at your convenience: