Medicare Information
Additional Medicare Resources
This contact information for government agencies and other third-party resources may be helpful to you in your Medicare journey.
Helpful Medicare Websites and Resources
These websites and contacts can act as your own Medicare guide.
Centers for Medicare and Medicaid Services (CMS)
1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week
TTY: 1-877-486-2048
CMS is the Federal agency that administers the Medicare program. Use the to learn more about eligibility, coverage, and plans.
Social Security Administration (SSA)
1-800-772-1213
TTY:1-800-325-0778
The SSA provides information about Medicare eligibility and on the low income subsidy (LIS) “Extra Help” for the Part D drug program. You can also request a replacement Medicare card, change your name or address and report a death.
U.S. Department of Veterans Affairs
1-800-827-1000
TTY:1-800-829-4833
This resource is for veterans or those who have served in the U.S. Military.
Railroad Retirement Board (RRB)
1-877-772-5772 or your local office
TTY: 1-312-751-4701
If you have benefits from the RRB, you can call them to check eligibility, visit the Railroad Retirement Board (RRB) website to learn about payment benefits, enroll in Medicare, replace your Medicare card or report a death.
Medicaid
Medicaid is a joint Federal and state program that helps pay medical costs for those requiring financial assistance.
Illinois Medicaid Program
1-866-468-7543
TTY: 1-877-204-1012
The Illinois Department of Healthcare and Family Services (HFS) helps Illinoisans who qualify for Medicaid pay for health care coverage.
Illinois Department on Aging
The Illinois Department on Aging is a state program that offers free health insurance counseling to Illinoisans who are Medicare beneficiaries and their caregivers.
Medicare and You Handbook
The official U.S. government Medicare handbook has a summary of Medicare benefits, rights and protections and answers to many questions about Medicare.
Mental Health Hotlines
These hotlines are available 24/7. Calls are confidential and at no cost to you.
988 Suicide & Crisis Lifeline
The 988 Suicide & Crisis Lifeline provides support for those who are in distress, as well as prevention and crisis information.
National Maternal Mental Health Hotline
The National Maternal Mental Health Hotline provides support before, during and after pregnancy for those who feel overwhelmed, anxious, or depressed.