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Where to Go for Care

You have choices for where to get your medical or mental health care. If you are not having an emergency, knowing where to go for medical or behavioral health care will save you a lot of time.

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Your Care Options

Prior Authorization

Some services need approval from your BCCHP health plan. This approval is called "prior authorization." Your doctor will need this before they can treat you. If BCCHP does not approve the service, the costs will not be covered (paid). You do not need to contact us for prior authorization. Your doctor should know if a service needs approval. They can help with the details. Work with your doctor to submit a prior authorization. Find out more about prior authorization.

MEMBER RESOURCES

Helpful Tools and Resources

Are you trying to find a provider or locate a form or document to help you manage your plan? Get the information you need. We’re here to help. 

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Find a Doctor or Hospital

Our Provider Finder® makes it easy to search for providers in your area. 

Find a Provider
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Transportation Services

Learn how you can get a no-cost ride to your medical appointments.

Schedule a Ride
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Contact Us

If you have questions about your plan, call Member Services.

Get More Help
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CONTACT US

Need Help?

If you have questions about your plan, we can help. To ask about what the plan covers, find a provider, change your PCP and more, just call us. We are available 24 hours a day, seven days a week. Members with hearing or speech loss can call the TTY/TDD line at 711.

1 Please Note: Dental and vision benefits are not covered for Managed Long Term Services and Supports (MLTSS) plan members. MLTSS members should contact their Medicare Part-D plan for dental, vision and prescription coverage.