Coverage Termination Guidelines for Mid-Market Fully Insured Groups

June 17, 2026 

Applies to Mid-Market Groups

If a Group Is Canceling Their Blue Cross and Blue Shield of Illinois Coverage
To ensure a smooth transition, we kindly ask that the Producer of Record submit any cancellation requests at least 30 days prior to the desired termination date for Mid-Market Group medical and dental plans. Once a termination date is formally confirmed, any services received on or after that date will not be covered and will become the responsibility of the member or their new carrier.

How to Request a Termination
Submitting a termination request is simple—the Producer of Record would submit a formal cancellation, in the form of a letter or email from the authorized party of the group to their Account Executive who would then process and handle all necessary steps to complete the cancellation. Note: In the letter or email, include the account name, account number and effective date of cancellation.

Timing Considerations
If a request is submitted after the group’s intended termination date, please note that claims activity will impact the final termination date. Any credit balance on an account will not be refunded until the group account is cancelled.

AutoPay Reminder
If your account is set up with AutoPay, the group’s Delegated Administrator will need to log in to Blue Access for Employers^℠ to turn off AutoPay. This should be completed after the final premium payment has been processed to avoid any unintended charges.

Membership Note
Terminating the last active member within the employer portal does not automatically terminate the account. All termination requirements outlined above must still be followed to ensure proper account closure.

We appreciate your partnership in helping ensure a smooth and compliant transition for your clients during the cancellation process. Contact your Account Executive with any questions.