Medicare Advantage Welcome
Your Advantage Starts Here
You’ve made a smart decision when you chose Blue Cross Medicare Advantage. You’ll get the most from your plan dollars by getting to know the tools and resources that make managing your coverage easy.
Get to Know Your Plan. Here’s What to Expect
Learn about your how to review your coverage, important information on prescription drugs, member ID card, how we stay in touch with you, how to make a payment, and more.
A welcome packet will come in the mail
Look out for a packet with your member ID card, and other important documents and information.
Member ID card: You can start using your benefits on your effective date, even if your id card has not yet arrived in the mail. If something is wrong with your ID card, please let us know. If you have a problem with or need to order a new ID card, log in to your .
Evidence of Coverage (EOC): This document tells you how to get your medical care and prescription drugs covered through our plan. Review it and keep it in a safe place.
You’ll get a welcome call
First, we want to make sure you received your member ID card and your EOC in the mail. We can also answer your questions and address any of your immediate needs. If you’d like we can also:
- Help schedule your Annual Wellness exam
- Take you through the EOC, which is not a bill, but an important document for you to know about
- If you choose to answer a few voluntary health questions to help us understand your needs
- Go over additional plan benefits, such as the Healthy Action Rewards
You’ll get email updates (if you choose)
Stay informed about health plan benefits and programs throughout the year via email. We never share your email address and you can always opt out any time.
Start Using Your Plan
To start managing your plan, visit Using Your Plan.
